What to Ask
Will the company quote their prices on the phone?
Need an affordable plumber? Most plumbers will not quote over the phone. Instead they offer to come to your home to provide a free estimate. There is no such thing as free, this is a ploy designed to gain access to you and your property. They know you are in in a difficult position and that you need your plumbing issues resolved quickly. Once they are on the property it can be difficult to send them away, especially if you are experiencing a plumbing emergency. Quoting prices on the phone is easy, and part of our commitment to transparency and integrity. Jim Dandy quotes prices over the phone to save you time and money.
Is the plumber paid on commission?
This pay structure benefits the company and technician but does not safeguard the customer from gouging. Jim Dandy does not like this tactic. We all know that one salesperson that came to our door and tried to convince us to buy their product for an hour. During slow periods the technician needs to generate enough revenue to pay his bills. He will do it at your expense. Jim Dandy does not pay commissions. This protects you from being charged for expensive and unnecessary services. We want to take care of your issue without up selling any services that are not necessary.
Are they a local company?
Do your dollars stay in state or are they sent to a large corporation to pay for high corporate salaries and expensive advertising? Keep your money in our community. Jim Dandy is a locally owned full service plumbing company with a 100 year history of serving the Puget Sound region.
Are they licensed and bonded?
Our industry is regulated at every level of government for your protection and requires permits, licensing, insurance, and bonding. Jim Dandy is licensed and bonded.